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Accessibility

Ritz Cinemas provides facilities for those with physical disabilities or special needs. There is an accessible restroom, direct or lift access to all cinemas, designated areas for wheelchair seating, a baby change table and toddler booster seats available for all patrons. All of our cinemas are fitted with hearing loops. We regularly screen open caption sessions and sensory friendly sessions.

LIFT LOCATION

There is one lift located on the eastern side of the building just outside cinema 2. There is a second lift located on the western side of the building on the ground floor, up the ramp past the food and drink bar.

Cinemas 3, 4, 5, and 6 require a lift or stair climber to access. Cinema 6 has stadium seating, so all rows apart from the front row require some walking up stairs.

WHEELCHAIR ACCESSIBLE SPACES AND COMPANION SEATING IN CINEMAS

Cinema 1: Back row and about half way down. Two-three spaces available.
Cinema 2: Front row. Two spaces available.
Cinema 3: A few rows from the back. Two spaces available.
Cinema 4: A couple of rows from the back. Two spaces available.
Cinema 5: Back row. Two spaces available.
Cinema 6: Front row. One space available.

There is at least one companion seat next to each wheelchair space.

WHEELCHAIR ACCESSIBLE BATHROOMS

There is an accessible bathroom on the ground floor adjacent to the ladies bathroom in the foyer.

CLOSED CAPTION DEVICES

At this stage we do not have Closed Caption devices at our cinema, but watch this space! We are working to have Closed Caption devices available soon.

HEARING LOOPS

All of our cinemas are fitted with a hearing loop for patrons with hearing aids. Generally the hearing loop works best in the centre of the cinema, but it works in all areas.

DIVERSITY

At Ritz, we pride ourselves on catering to a wide range of customers from a variety of backgrounds. We strive to provide compelling programming for people of different cultural backgrounds, first languages, sexualities, genders and ages. We also offer a broad range of food and drink options for people with vegetarian diets and various food intolerances (including gluten and lactose). We are committed to making everyone feel welcome and facilitate an enjoyable time at the movies!

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