Ritz Cinemas COVID-19 Updates →
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WE'RE RE-OPENING ON WEDNESDAY 1 JULY

We couldn't be more excited to announce that we'll be re-opening our doors on Wednesday 1 July! We can't wait to warmly welcome you to Ritz once again.

Your safety is of the utmost importance to us, so we'll be implementing a number of measures to ensure you're safe and comfortable during your visit to Ritz. These include and are not limited to:

  • spaced seating (those in the same household can sit together)
  • hand sanitiser stations in the foyer
  • card payments only 
  • capped capacity to ensure sufficient social distancing
  • staggered session start times and longer turnover between sessions
  • heightened cleaning regimes.

Sessions are unallocated so that customers can choose a seat a safe distance away from other moviegoers. Please ensure you are seated at least 1.5m away from other patrons not in your group.

Thanks once again for your patience, understanding and unwavering support throughout our closure due to the COVID-19 lockdowns. Our hearts were warmed by all the messages of goodwill from our patrons. Your palpable passion for film and cinema will hold us in good stead into the future.

We'll see you again very soon.

The Tamir family and Ritz Cinemas team.
 

SOME PRACTICAL THINGS TO NOTE

REFUNDS

All tickets pre-purchased online will be automatically refunded via your original method of payment. Exclusions apply*. 

For any bookings made in person at the box office, please contact us below to organise your refund. We encourage you to do this ASAP by Tuesday 24 March at the latest to avoid delays in receiving your refund.

*Ticket holders for David Attenborough: A Life on Our Planet, Warren Miller's Timeless, and Banff film festival will not be automatically refunded as these sessions will go ahead at some stage. To request a refund please get in touch below. 

MEMBERSHIPS

All current Ritz Royalty memberships will be put on hold until we're back up and running. The validity of your membership will be extended by the amount of time that we have to remain closed.

We won't be able to process any new memberships for the time being.

SUPPORT

Thank you so much for your kind words of support and encouragement during this unprecedented time. It means the world to us.

If you are keen to show your support by purchasing a gift card you can do so via our website here with the comfort of knowing they are valid for three (3) years from date of purchase.

UPDATES

- CHIFF (the Children's International Film Festival) has been postponed. 

- The CHIFF 2020 Program Launch and NSW Premiere of The Secret Garden has been postponed to an undetermined date. More information will be posted to the website once confirmed.

- The screening of David Attenborough: A Life On Our Planet with pre-filmed introduction and Q&A has been postponed. Ticketholders are encouraged to hold on to their tickets, which will be valid for the rescheduled date. Please contact the cinema if you would prefer a full refund.

- Cinema Reborn will not take place in 2020. Passholders will be contacted about refunds.

- The Banff Mountain Film Festival has been postponed to September 8 and 9. Ticketholders are encouraged to hold on to their tickets.

- Warren Miller's Timeless will go ahead at a date to be confirmed. Ticketholders are encouraged to hold on to their tickets and will not be automatically refunded. 

Contact Us

We'd love to hear from you!

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