Ritz Cinemas COVID-19 Updates →

COVID-19 Updates

The Ritz is delighted to now be open, in line with the NSW government's reopening roadmap and in full accordance with the public health orders. Patrons must show proof of vaccination or medical exemption for entry to the premises.


The Ritz remains open and committed to providing you with a safe and comfortable cinema experience, in accordance with new restrictions imposed by the NSW government. Current COVID safe measurements include (but are not limited to) the following:

  • Sessions are capped to 1 person per 4sqm or 75% fixed seated capacity
  • Masks are mandatory, but may be slipped off while consuming food or drink
  • Food and drink may only be consumed while seated
  • Customers must check in using the Service NSW check in app
  • Hand sanitiser is available throughout the cinema
  • We accept card payments only
  • Session times are staggered, with longer turnover between sessions
  • Cleaning regimes have been heightened
  • Patrons must show proof of vaccination or medical exemption for entry to the premises.
  • Unvaccinated children under 16 must be accompanied by a fully vaccinated member of the same household


From October 11th until December 1st 2021 patrons will need to show proof of double vaccination or a medical exemption to enter the Ritz. 

Proof of vaccination

You can provide this in a number of forms:

  1. Printed as a PDF - downloaded from your Medicare account through MyGov
  2. Show a digital certificate on your phone - through the Express Plus Medicare app, or saved from the Medicare app to your phone’s digital wallet
  3. A paper immunisation statement mailed to you from the Australian Immunisation Register. (Note that this can take up to 14 days to arrive).

For more information on all of the above options, see this page.

We can’t accept proof of appointment, I-promise-I’m-vaccinated, or anything other than the above three government-issued proofs.

Proof of medical exemption

To show a medical exemption to the Covid-19 vaccine, this would need to be presented as either

  1. A NSW Health Medical Contradiction Form, or
  2. A Medical Clearance Notice issued by NSW Health.

Thanks once again for your patience, understanding and unwavering support throughout this year. Our hearts were warmed by all the messages of goodwill from our patrons. Your palpable passion for film and cinema will hold us in good stead into the future.

The Tamir family and Ritz Cinemas team.


Ritz will be accepting your Discover vouchers, issued by the NSW government, until July 2022. Present your Discover voucher (that’s the red one) at the Ritz box office to redeem $25 worth of movie tickets and snacks.

Plus, you can also use your voucher to save with our DISCOVER TICKET DEAL! In exchange for one $25 voucher you can grab two tickets to regular sessions. Members also receive a bonus choctop when claiming. That's a saving of up to $11! 

*Please note this deal is only available in cinema.

  • Vouchers can be used to redeem all movie tickets and movie snacks, with the exception of alcoholic beverages.
  • Vouchers can be used at all times, including on public holidays, weekends, event screenings and films marked NFT.
  • Discover vouchers may only be redeemed at the cinema – online redemptions are not available. 
  • If your purchase is over $25 covered by the voucher, the rest can be paid with regular payment methods.
  • If your purchase is under $25, the unused money will be forfeited.
  • You can’t use both of your Discover vouchers on the same day, but you can come back another day to redeem the second one.
  • You can use your Discover voucher in conjunction with a friend or family member’s voucher.

Ritz members will also have their membership extended by 108 days to reflect the duration of lockdown (June 25 - October 11).

Please contact us for any questions, but note that due to staff still working from home, there may be a slight delay in our response time. We appreciate your patience and understanding during this time.

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Discover vouchers accepted at Ritz!

Bring in your Discover voucher today and save up to $11 on movie tickets – click HERE for more information. 

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